Hallowell Brain Health Support

Frequently Asked Questions


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What is the 'Safe Pause' feature?


An introduction to the 'Safe Pause' feature in the app.

By tapping the red hand icon in the top right corner of the screen, you’ll be gently guided to revisit your Safe Place - a calming visualisation exercise designed to help you feel safe, grounded, and in control.

Once the Safe Pause is complete, you’ll have the option to either.

  • Return to where you left off and continue the session, or
  • Exit and come back another time when you're ready.

You can use the Safe Pause as often as you need. It’s there to support you – taking a break is not a setback, it’s part of staying regulated and caring for yourself during the process.